Web Hosting:

  1. 100% deposit would be refund, if requested within 15 calendar days from date of order.
  2. There are no refunds for any un-used hosting services remaining on your current hosting package.
  3. We reserve the right to suspend or cancel a customer's access to any or all services we provided when we decide that the account has been inappropriately used. In short we do not allow certain activities hosted on our servers: a) No adult content (No Pornography), b) No online gambling, iii) No Spam, No unsolicited e-mailing, d) No Warez, cracks, copyright infringement
  4. Any attempt to undermine or cause harm to a server, or customer, of ours is strictly prohibited.
  5. We will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc. Any unauthorized use of accounts or computers by a customer, whether or not the attacked account or computer belongs to us, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.
  6. We reserve the right to refuse service to anyone. Customers may only use our servers for lawful purpose. Transmission of any material in violation of any Federal, provincial or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. We expressly forbid anyone from using servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of our management.
  7. Tamia Web Solutions reserves the right to disconnect any website or server deemed to present a security threat to Tamia Web Solution's customers, servers, or network.
  8. If Tamia Web Solutions suspends any type of account for non-payment, Client shall be allowed to re-instate Client's use of the Services within Five (5) business days of suspension upon approval from Tamia Web Solutions and the receipt of full payment of balances due.

Domains:

  1. Domain name registration fees must be paid up front.
  2. Tamia Web Solutions accepts no responsibility for domain names registered by another party prior to the Client paying any outstanding amount.
  3. Tamia Web Solutions may purchase domain names on behalf of the Client.
  4. Payment and renewal of those domain names is the responsibility of the Client.
  5. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Tamia Web Solutions.
  6. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
  7. Tamia Web Solutions does not offer refunds for domain name registrations for any reason, including misspelling of the domain name.

Website Design:

  1. Additional costs for extra features and/or additional design costs, not covered by our standard packages, will be agreed before the website goes live.
  2. There may be an additional fee for any design changes requested after the initial agreed design has been signed off.
  3. The Company is not responsible for writing or inputting any text copy unless this has been specified by the client.
  4. If you are hosting the website elsewhere, the Company cannot guarantee that the website is fully compatible with all hosting provider’s server operating systems,especially any contact forms, Content Management Systems, database driven websites, etc.
  5. Provide a minimum of 2 days notice by email should you wish to cancel any contract.
  6. The company do not offer any technical support for any other web site hosting company that you may choose (if you elect not to host the website with us).
  7. A website will not launch until FULL payment has been set up, unless special agreement has been reached in advance.

Pay Monthly Website Design:

  1. Payments should be done in full for every month.
  2. Domain and Hosting services should be provided by Tamia Web Solutions.
  3. Additional costs for extra features and/or additional design costs, not covered by our standard packages, will be agreed before the website goes live.
  4. There may be an additional fee for any design changes requested after the initial agreed design has been signed off.
  5. All files will be deleted including emails if you dont pay 2 months consequently and terminate hosting without any notice.
  6. Payment period will be sent through emails and text messages to the number you register with us.

E-COMMERCE

  1. You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Webilicious ® and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

General:

  1. The Company is not responsible for writing or inputting any text copy unless this has been specified by the client.
  2. The company cannot guarantee that the functions contained within any web page (or part of your website design), will always be error free, and therefore the company will not be liable in any way whatsoever to you for any third party damages, including lost profits, lost savings, or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.
  3. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Just the same as a fine, you cannot transfer this contract to anyone else without our consent or permission.
  4. Make every effort to adhere to all agreed deadlines.
  5. As the design company the company also reserve the right to display and link to your completed project as part of our portfolio, and to write about the project on other websites, in magazine or ezine articles, books, written or digital publications of any design and source.
  6. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Tamia Web Solutions cannot guarantee correct functionality with all browser software across different operating systems.
  7. Client acknowledges that it is responsible for performing the following in a reasonable and timely manner: (a) Provide Client Content in a form suitable for use in the Deliverables without further preparation by Designer, unless otherwise specified in the Project Proposal; (b) Proofread all Deliverables. Client will be charged for correcting errors after the acceptance of any Deliverable; (c) Make decisions regarding other parties.
  8. A 50% deposit of the total fee payable under our proposal /Quotation is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full. The 50% deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
  9. You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount. Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.
  10. On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 3 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 3-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due
  11. You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
  12. We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice.
  13. We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.
  14. We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.
  15. You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
  16. You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites unless you are hosting your website with us.
  17. The Developer reserves the right to remove its work for the Client from the Internet or computer if payments are not received after 5 month and there will be no deposit refund where you will be forced to pay another deposit to start the work afresh.
  18. By accepting a quotation or making a 50% down-payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

Changes to these Terms and Conditions:
Tamia Web Solutions reserves the right to add, delete, or modify any provision of these Terms and Conditions at any time without notice. Failure to receive notification of a change does not make those changes invalid. These Terms and Conditions will always be available to download or print from our website.

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